Fix a stopped flow

Keep the page open. If you exported a bearer recovery note, keep the original untouched. Do not clear browser storage, switch networks, or repeat a deposit or withdrawal while the result is unclear.

Start with the message

Message	What it means	What to do
`Deposits paused`	This page is not accepting deposits	Keep funds in the wallet and wait
`No browser wallets detected`	No supported browser wallet is available	Install a supported browser wallet, then reconnect
`No private balance found`	Wallet recovery found no balance it can use	Check account and network; if you exported one, choose Import .txt, load the untouched note, and select Restore
`Waiting for public events`	Public amount activity is still loading	Wait; do not repeat a transaction
`Submission uncertain`	Wallet did not return a clear result	Check wallet activity and do not retry
`Needs attention`	Nullark stopped the action	Read and keep the exact message; do not force the action

Deposit problems

Problem	Safe next action
Amount is missing or disabled	Wait for Wallet balance to update and choose only an amount shown by the app
Copy or Download is unavailable	Wait for Deposit successful and Confirmed, then open Save recovery note
Wallet request was rejected	Keep the page open; when Needs attention appears, read the exact message and do not retry
No Deposit successful message	Keep the page open and check wallet activity; do not deposit again

Restore problems

Problem	Safe next action
Wallet scan finds no notes	Confirm the same EOA account and network, then import the bearer recovery note if you exported one
Wallet returns a different valid signature	Wallet recovery may derive another key; import the bearer recovery note if you exported one
Restore rejects the note	Use the original saved note without editing it
Balance is missing	Confirm the visible network matches where the deposit was made
Imported file looks empty or changed	Stop and return to another safe copy
Browser storage is unavailable	Reconnect the same wallet to rescan onchain records; use the bearer recovery note if one was exported

Withdrawal problems

Problem	Safe next action
Relayer is unavailable before submission	Choose Connected wallet before selecting Withdraw, or wait
App stays on Preparing withdrawal	Keep the page open and wait
No Withdrawal complete message	Do not select Withdraw again or switch submission methods
Fee or Recipient gets changed	Stop and review both values again
Transaction says failed	Keep the transaction link and exact error; do not submit again from this page

Public transaction link or transaction hash
Visible network and chain ID
Exact error message with secrets removed
Browser and wallet name and version

Never share a recovery note, wallet key, seed phrase, unlock signature, screenshot containing the note, or browser storage. Security issues that could move funds or expose a recovery note belong in the private reporting process, not a public issue. Developers can use Failure stages for deeper checks.

Start

Deposit

Recover

Withdraw

Help

Fix a stopped flow

Start with the message

Deposit problems

Restore problems

Withdrawal problems

​Start with the message

​Deposit problems

​Restore problems

​Withdrawal problems

​Safe information to share

Start with the message

Deposit problems

Restore problems

Withdrawal problems

Safe information to share